Bringing sustainable change is about people and getting us to do things differently. This comes through an emergent behaviour of empowered individuals in an emotional response having ownership with pride in who we are and what we do. We make change because interests and values are aligned, we understand the need, and have trust in the process. When we are supported and provided with the skilling (the ability to do) and training (the how to do), we make changes, an emergent behaviour for change is formed. We responded to a change in our environment, we exhibited revised behaviours, and achieved an outcome.
We know this because it is our lived experience. Look no further than the losing sports team which becomes a winning team. The environment in which the team exists is changed. The team undertakes training, exercising, varying the skills, or changing the player mix and roles. An emotional response is made, and empowered players with aligned interests and values work together showing a set of behaviours for a winning team. The change is emotionally driven, support is provided, the need for the changes is understood. A winning emergent behaviour is formed and the results achieved.